'The bad thing isn't opening the attachment,' Scott Knapp, Amazon's director of worldwide buyer risk prevention, told CBS MoneyWatch. The emails include a link asking for members' login credentials or payment information, which the scammers then steal. These scams involve criminals posing as Amazon customer service representatives and sending shoppers attachments suggesting that their accounts will be suspended if they don't take action. Reports of so-called email attachment schemes have doubled in the second half of 2023, according to Amazon. Two types of scams are particularly on the rise, noted Amazon, whose annual pre-Black Friday promotion starts Nov. The online retailer said it has seen a surge in criminal activity involving the ecommerce platform as shoppers use Amazon to make their holiday purchases.
Online scams: 3 rules to prevent being conned 04:12Ī is warning that scammers are just as eager as consumers to take advantage of holiday shopping deals, with bad actors trying to gain access to customers' Prime accounts through scam emails, calls and texts.
